Domain Names FAQ

• When will my domain name be live?

Domain names are registered at the registry level as soon as you complete the checkout process with us. It can take up to 72 hours for a domain name to become visible on the internet as it updates globally. This applies to all domain names, regardless of extension or registrar. However, in the majority of cases, your domain name will be live within a few hours.

• Do I need to buy web hosting?

You don't have to buy web hosting with us, but we strongly recommend it so that you can take advantage of our powerful hosting platforms and seamless, trouble-free services that have all been carefully developed to work well together. You can find out more about our web hosting plans on our Web Hosting page.

• Who owns my domain name?

You own your domain name therefore, have full rights and control over it. We never register customer domains in our name.

• How do I renew my domain name?

Your domain name is set to renew automatically so you don't have to worry about remembering to renew it yourself! If you prefer not to auto-renew, you can change this from your control panel.

We have a range of guides and tutorials available for you via our support database. We also provide personal support just for you via your control panel – just get in touch if you need some help!"